Black Rock Coffee - Feedback

Reviews

Overall Total Score
3.9 out of 5
Very good | 492 reviews

Was Kieran Satterfield at Black Rock Coffee a mag?
great place to get my coffee, they are almost every day and they are happy to see me and even know what I want most time and the coffee is great love and a little whip. View all feedback.

What Tyler Thompson dislikes about Black Rock Coffee:
I was in need of a coffee and decided to try out this restaurant since I was nearby. Unfortunately, I regretted it. Despite there only being two cars ahead of me, I had to wait a long time. When I finally received my large coffee, it was only 3/4 full and looked like it had been hastily thrown together. The taste was not great, it was bitter and burned. Overall, a disappointing experience. View all feedback.

Reviews from various websites

Menu
3.2 ★ from 23 reviews
elisabeth-gusikowski-1
Elisabeth 19.07.2022 - 21:28

My mother is currently hospitalized in Oregon City after experiencing food poisoning from a caramel blonde sugar at a restaurant on Monday morning. The tainted coffee was given to her as a complimentary drink. There is no phone number provided to address the issue. My next step is to contact the health department. If you had coffee on Monday and are feeling ill, be cautious. I would give this establishment 0 stars if I could. My mother has heart problems and has been unable to take her medication for several days, so she is now under observation. I am deeply upset by this experience.

hsatterfield-2
Kieran 19.07.2022 - 21:28

Service was terrible! The server had no personality and was the worst. I had to wait a long time to order. When I asked about franchise opportunities, she didn't know anything about it. I just wanted to leave. The coffee was good, but the staff can be incompetent!

hlowe-2
Walton 19.07.2022 - 21:28

The last few paintings I came by before work, I asked for milk in my coffee. I have to get another alternative milk in my drink. I know that because I am allergic to milk. I just wanted to thank you so much that you always made me sick! I will be sure not come back

keshawn61
Keshawn 19.07.2022 - 21:28

Tried her Mexican mocha w/and extra shot espresso and it was so good. I wasn't in this BR location yet, but they had super fast service here and made a good quality coffee. I'll come back here when I'm in the opposite.

jast-randal
Randal 19.07.2022 - 21:28

This restaurant has the friendliest employees in the Black Rock Chain. The staff here is amazing!

Last update: 19.07.2022

A nearby coffee shop offers a juxtaposition of friendly service and disappointing drinks, leaving many customers dissatisfied. While some patrons appreciate the warm atmosphere and personalized service, issues abound. Complaints include long waits, poorly made beverages, and inconsistent orders. A concerning incident involving food poisoning linked to a complimentary drink has heightened frustrations, prompting health department inquiries. Though the establishment has its loyal fans, those seeking quality coffee and reliable service may want to tread carefully, as not every visit meets expectations. The gap in experiences has created a polarized view of this once-beloved spot.

Restaurantji
4.0 ★ from 132 reviews
david-blade-clay-jok-12
David 15.10.2024 - 09:50

I visited Black Rock Coffee for the first time yesterday to celebrate my wife's birthday. I informed the Barista that I was new to the establishment and not familiar with the menu. Unfortunately, they did not have any drinks that suited our tastes. Despite this, I ordered drinks and noticed that the prices were higher than expected. I tried to explain what I wanted but was denied. Ultimately, I received a coffee with ice, which I did not enjoy. When I informed the Barista that it was not what I ordered, she said she would have to charge me for a remake. Feeling frustrated, I decided to leave and not return to a place that would not accommodate my preferences. There are plenty of other coffee shops that would apologize for mistakes and make me the drink I desire. It is unclear how Black Rock Coffee expects to attract new customers with such poor service. The drink was far from satisfactory and I cannot understand why anyone would choose to go there.

tyler
Tyler 15.10.2024 - 09:50

I was in need of a coffee and decided to try out this restaurant since I was nearby. Unfortunately, I regretted it. Despite there only being two cars ahead of me, I had to wait a long time. When I finally received my large coffee, it was only 3/4 full and looked like it had been hastily thrown together. The taste was not great, it was bitter and burned. Overall, a disappointing experience.

james-morgan-snake14
James 15.10.2024 - 09:50

If I could, I would give this restaurant negative stars. This place is terrible. I miss the East Vancouver location where the staff were competent and did their job correctly by asking for my phone number and applying my points. Thanks to the incompetent staff at this location, I have been one purchase away from a free drink for the last six cups of coffee because they can't even do the basic tasks required. There are always long lines of cars because they are incredibly slow, making it a terrible experience.

shakira-smith-elepha
Shakira 15.10.2024 - 09:50

Always come to this black rock and I know sometimes they block one of their sides drive through and I was literally pulling up when a girl put the “close sign” and just looked at me and I asked if I can just go she said no and made me drive around I just laughed and left so

micky-mick-lockhart
Micky 15.10.2024 - 09:50

RUDE EMPLOYEES! They don’t ask for my account number, they also never give you a sleeve for hot drinks which should be common knowledge. Go to a different black rock or different coffee place all together.

Last update: 15.10.2024
Yelp
3.4 ★ from 11 reviews
Restaurantguru
4.4 ★ from 326 reviews

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