Redbox - La Verne

I purchased a go2bank prepaid debit card from this 7-Eleven two days ago and handed the cashier $400 in cash to load onto the card. However, for the past two da... read more I purchased a go2bank prepaid debit card from this 7-Eleven two days ago and handed the cashier $400 in cash to load onto the card. However, for the past two days, I've been trying to activate the card, but it keeps saying the numbers are invalid. I went back to the store to speak with the manager, but she told me there was nothing she could do. I've tried calling the credit card company, but I haven't been able to reach a live person. If anyone has any suggestions on how I can get my money back, please let me know. I'm really frustrated about this situation.

This 7-Eleven in La Verne, California, is somewhat tucked away in an older building, but the employee was incredibly nice and helpful. The store was well-stocke... read more This 7-Eleven in La Verne, California, is somewhat tucked away in an older building, but the employee was incredibly nice and helpful. The store was well-stocked with cold drinks and warm snacks behind the counter. The staff were courteous, thoughtful, talkative, and friendly. I wish all 7-Elevens were like this—definitely a five-star experience!

If you plan to visit this store, be cautious. My husband’s debit card information was compromised when he made a payment at the cashier—yes, you read that right... read more If you plan to visit this store, be cautious. My husband’s debit card information was compromised when he made a payment at the cashier—yes, you read that right, at the cashier. His details were used to withdraw $200 at an ATM. Fortunately, he noticed it quickly, and his bank is now investigating the issue. I recommend either avoiding this place entirely or being extra vigilant about the potential for fraud that has recently happened here. To protect yourself, consider using cash, prepaid cards, or only going to locations where others haven’t reported any fraudulent activity.

Five star for the excellent customer service and the new slurpee addition. My boyfriend and I are always looking for sugar free options (as he tries to minimize... read more Five star for the excellent customer service and the new slurpee addition. My boyfriend and I are always looking for sugar free options (as he tries to minimize how much sugar he intakes). We only found one other location that offers a sugar free slurpee option. And when we came in to recommend this option at a location close to us, they said they just added it. So, if you want a slurpee and need a sugar free option, try the Vitamin Water Blueberry Hibiscus. It's a great refresher!

I went to this store this morning, the staff is rude. One of the cashiers RJ is extremely loud, tho it may be a cultural thing to yell so loudly as you speak bu... read more I went to this store this morning, the staff is rude. One of the cashiers RJ is extremely loud, tho it may be a cultural thing to yell so loudly as you speak but its completly and utterly inappropriate to be at that volume. We call the appropriate level our inside voices read the room RJ and stop yelling like a mad man, I know you deal with the homeless population all day but it 's no reason to be at that volume. The isle were filled w/ merch on the bare floor violating health safety code standards. products need to be 6 inches off of the ground. Also being handicap, the items you had scattered on the floor didn 't meet the ADA clearance standard of the 36inches. The isles were impossible to get down because of this mess. I let the woman in the pictire know i needed to get to an item on this isle and she had the audacity to tell me you can say excuse me . Wait one minuet. YOU are the one who made this Catastrophic mess, YOU are the one violating health safety code and ADA you expect me to say excuse me? No you need to say excuse me! You are the one who shoukd meet basic health safety standars as well as provode customer service! You clearly need training to not be rude roll your eyes the tell customers who are NOT at fault that they shoukd say excuse me. Whats worse is there were several other employees in the store stocking shelves, so there should be no excuse for these blatant violations she created. Who trained her? She should not be on the floor if she hasn 't completed the basic training as well as the food saftey certifications required in this state.