Taco Bell - Abilene

The tacos at this restaurant are the best. However, I wish the hot sauce had more heat and spice. The "FIRE" and "HOT" options are only slightly warmer than ketchup. Although the flavor is good, they are just not hot enough for my taste.

I nearly gave this restaurant 5 stars, but my quesadilla came half-cut so I couldn't separate the sections. I brought it to the counter and asked for it to be fully cut, but that seemed to be a challenge. Eventually, they found a knife for me. Not sure why such a simple task was difficult for them.

This restaurant was very close to earning 5 stars, but my lobster came only partially cut so I was unable to separate the sections. I brought it to the counter and asked for a knife to cut it myself, but the staff seemed unable to help at first. Eventually, they were able to find a knife for me. It was frustrating that such a simple task was so difficult for them to accommodate.

I ordered a Burrito Opera but received a taco instead. I had to exchange it for the Burrito Boat. When I opened it to add salt, I noticed there was no tomato or sour cream. I went back to the counter and informed them of the missing ingredients. They added two pieces of tomato and about half a teaspoon of sour cream. Overall, it was not the burrito I was expecting.

I went through the drive-thru and was told that I couldn't order what I wanted. Instead, I was instructed to download the app in order to place my order.