Panera Bread - Akron

I’ll start by saying that the food was good. However, it took 15 minutes to get a sandwich and two salads. My main issue was that it was 7 o'clock, just an hour before closing, and the place was empty except for us. All the tables were dirty with crumbs or spills. There were at least 10 employees in the back, yet not a single one came out to clean during that hour.

Eating was delicious, as usual. the customer service was missing. there were casts that were opened before the load, but no one was with them. I saw several workers who were standing back where the meal times were put together in another row of registern. they stood there and talked with each other while we waited for someone to pick up our order. the influenced definitiw the overall feeling of being comfortable.

I waited 10 minutes for two hot drinks, which turned out to be barely warm and lacking in flavor. I ended up paying $11 for something that I considered to be trash. The place was disorganized, and even though it seemed like it should be in order, it really frustrated me. I definitely won’t be returning. Food rating: 1/5.

I quickly picked up where they can't pick up quickly. you have to go straight to the cash register. the whole point of online ordering and payment for dinge before the hand is to avoid the line. so the “fast” pick up must stand there and wait after all command before them when they have already ordered and paid for the dinge before, and the exact time that they would be there to pick it up “fast”. so if they order 10 people before them or 20. they don't save time by picking up quickly. or, they just have to plan to pick it up. secondly, I don't understand why there are many workers, but only one who works the biggest cashier. Third, I was quick to walk from the beginning to quickly pick up my food, in which I past a few when baking cashier while they tried to order their food. it is not my fault that the worker told them soon after a short passage that they had to stand at other cashiers where I was standing. I thought honestly they ordered bakery! it took me awhile to realize that I was given a posture by the workers at the bakery and the couple because they thought I was cut? I wanted the worker to tell them that I was there for a quick pick up. I was quickly ignored when I spoke until the worker from the baked goods realize that I was there for quick picking that he soon turned around with a completely changed attitude. Listen, I've been ordering hours ago and just wanted to pack my bag and go. it literally only takes two seconds and it is not my fault that they do not put the quick pick up on the fast pickup! even if I'll never go there, there's an idea. How about a sign to pick up only at one of the cassers so that the quick pickup can pick up their food quickly without headaches? that would be nice. I mean, they have already paid, ordered, and until they arrive - eating is just sitting there in bags for quick pickup.

It's nearly 5 PM on October 14th at the Montrose location, and I am thoroughly impressed with the young men who assisted me. They were extremely kind and went above and beyond to help, despite being short-staffed. Make sure to treat those guys well—they really stepped up to support their team today.