Burger King - Alcoa

Food is nice, fast service, bit cozy place and crowded. burgers were bigger in size compared to mcdonalds. spicy burgers are also there.

The food is always good. But it says mask required on the door yet no one was wearing them. Employees had them hanging off of their face. We have the most amount of COVID cases. This is prob why

This review is specifically for a Cashier named Brandi (I'm hoping this is correct, its what my receipt said who was so kind and went above and beyond to make sure I was a satisfied customer. Small things go a long way in the customer service industry. I wish more people knew this. Thanks Brandi! -the girl who loves onion rings :

Spend on average 10 or more minutes waiting in the drive-through. Easiest food location closest to our home so we continue to return and don?t mind the wait. Has been greeted by some super friendly employees but more often than not are greeted by people who wish to not be there. The food is OK Which at the end of the day is the most important part.

My fiance and I got lunch, we got 2 whoppers, jalapeno peppers, fries, and a large drink. Our cashier Tim, was very polite and gave great customer service. Our total for our order was $8.25 and we were short .25 cents. We asked to take the drink off so we would have enough to pay for our order. Tim pulled out a quarter and said, I got you. It was very nice of him and he made sure our food was hot. He did a very a good job and there should be more cashiers like Tim.?