Cold Stone Creamery - Alexandria

Discover a genuine example of excellence at this top restaurant in Fairfax County.

This restaurant review is not good. I ordered the chocolate devotion dessert, but the girl made it quickly and did not put enough toppings on it. All I could taste was plain chocolate, even though I was expecting brownie, chocolate chips, and syrup. I paid $19 for just plain chocolate ice cream. Next time, I will go to BJ's and buy a gallon of Haagen Dazs for $10 if I want plain ice cream. Employees need to follow the recipe properly. I do not recommend this place, it is a waste of money and time. The staff seem to do whatever they want.

The staff at this restaurant are not adequately trained and seem to be confused. They made a mistake with my dessert by not adding the correct amount. In particular, Maggie was rude and had a bad attitude when I pointed out the error in my order, stating, "I know what I'm doing." I will not be returning to this establishment.

Friendly, prompt staff with some of the best ice cream you can get. Can be very expensive /oz when purchased in small quantities.

Last week. Just saw a family bring back their order. They asked them to redo order because of the taste. I go home open top and had to run to sink because it was so messy. Took two bites and put it in trash before I got sick. Usually I love their creamery.