Starbucks - Alpharetta

One of the better tasting . great customer service?

Beware, this is the worst location in the area for good baristas and service. The last several months, regardless of what the drink is, it is made wrong. They repeat the order back to you a few times and still get the size wrong or the actual mix ratios wrong. There is clearly lack of experienced oversight and management with new employees. TASTE YOUR DRINK before you pull away. Check it good! I asked for a black tea lemonade sweetened and the response I received was “sweetened with what?”. What we actually got was mainly all black tea and a splash of lemonade, not sweetened. It was a waste of 5 because we tasted it after we pulled out of line and didn’t want to wait 40 minutes to get it corrected. The cafe was closed for a repair and we couldn’t go in. So another location made it right for us and told us they are getting so many customers from the Bethany Bend location due to these types of issues. I understand staffing problems and hour changes during this time, but where is the management ensuring drinks know how to be made? At what point does management take responsibility and work more hours to get this right? This used to be a nice treat and it’s disappointing. I’m saving though!

Not really sure when this Starbucks is open. They don't answer their phone and when I drive over at various times mid to late afternoon, the drive thru is always blocked off. Very disappointing

This used to be my go to Starbucks. But the last six times I’ve gone they’ve been closed. I go at normal times but they are never open anymore?

I come everyday and on weekdays it's fine in the mornings but on weekends you will wait in line for 30 mins just to order. Even then drinks on weekends are not made correct.