Whataburger - Amarillo

The guy at the window in the drive-thru was plenty nice and we received good customer service from him. On the other hand, the lady behind him was definitely being? gross. We all saw her reaching down her pants, as well as putting her hands in her mouth.I never have a problem at fast food places, but I feel that this is probably crossing the line.

Nice concept, free flowing design. Food was great, hot and tasty. Employees were friendly but they got our order wrong and couldn't scan my Whataburger app nor allow me to use my free rewards. Their shake machine was down too.

This was by far THE WORST Whatburger I have ever been to in my entire life. We waited in the drive thru line forever, then waited at the intercom again for a long time and waited somemore to get our food. We wasted an hour and thirteen mins just to get our food then to have our order wrong. I only ordered 2 kids meal's. Very upsetting!Food: 1/5

I felt like the guy at the window was just trying to get us out of there. I asked for sugar for my coffee and he gave me sweet and low. I asked if the ketchup and spicy ketchup was in the bag and he said yes, then we got home there was none in the bag at all. I guess next time I'll hold up the line checking the bag. Apparently its asking too much for them to take 10 seconds to grab ketchup.

The guy at the window in the drive-thru was plenty nice and we received good customer service from him. On the other hand, the lady behind him was definitely being… gross. We all saw her reaching down her pants, as well as putting her hands in her mouth. I never have a problem at fast food places, but I feel that this is probably crossing the line.