Arby's - American Fork

Horrible employees. Went through the drive through. Listened as an older lady was being yelled at but the employee taking her order. When I tried to order the employee was very angry and rude. I ordered beef and cheese and only got classic beef. NEEDBETTER EMPLOYEES. Girl with pink hair was super nice and apologized.

Purchased two fish sandwiches and two small fries, one crinkle and one curly. Fish was tough and dry in the middle and inedible around the edges, like had to work to even bite through it inedible. The crinkle fries were cold and stale. If you look at thepics you can see they are so old they've started to shrink. Manager offered replacement, why would I want more bad food. Refundwould require a second 5.2 mile 26 minute round trip plus waiting on the service. Gee thanks. I'll just keep my $10 curlyfries and never come back.

Awful arbys location, mediocre or bad in every way.

I have ordered a smoked brisket sandwich from arbies many times but this one was very sad. 7.89 and there was even enough meat to cover the bun completely and the cheese didn't even cover half the meat that was there. And the fried onions that were supposed to be on it? Completely absent. See photo. A failure in service on just about every level. Edit: they contacted me and tried to make it right. For that I gave them 2 more stars.

Walked in and nobody was manning the store. Waited like 5 minutes and still nobody to be seen. Weird