Le Vieil Annecy

I wanted to visit this restaurant with my family. We were approached by 2 different people managing the restaurant we asked in English for a table for 3 both of them asked us to wait couple of minutes (in English! . In the meantime another, French speaking people, came and stood in a line (after us.... . When tables were free (some people finished the meal , the managing women, offered the free tables to the French speaking people (group of 4 and another group of 3 , waiting in the line after us ... asking us once again what we want ... and shaking shoulders ... What a shame for French people and culture – seems diversity is far away from this place … I don’t know if the food is ok, because I haven’t had a chance to try … but even if it would be delicious, the level of service and complete lack of culture, is so disappointing, that it’s better to visit some other places

As mentioned in the title, we have been coming to this restaurant for at least 15 years, but unfortunately not any more. My wife has a very small appetite so we always order the same thing. A full portion of Petite Friture for myself and a small portion (aperitif) for my wife, a pichet of rose wine and two coffees. but not this time. We were told that we would have to order two full portions of the Petite Friture or else we would not be welcome. So, bye bye Le Vieil Annecy. So sad, hate to waste food with 2/3 of the world starving so will not order food that I know will be thrown away.. Should not be a problem to find another restaurant to become our new favourite.

Beautiful location ruined by unfriendly waiters. Yea it’s France yes I’m British but there’s no excuse for rudeness. Our waiter Kevin was just plain off as a tourist location you would expect them to at least explain the menu if guests are not French. Kevin is a perfect example of why French restaurants but low scores from non French customers. Nice place , nice food terrible attitude.

We visited here twice during our 6 night stay as we had been here 4 years ago and had a good experience. Our first visit this time, I went for the formule which was 3 courses for €28 (I chose snails, faux filet de boeuf what I thought was cheese (fromage, which turned out to be natural yoghurt! . My wife chose the faux fillet de boeuf from the main menu served with fries. Both very good but the service was a bit lacking as we were inside the first night and felt like we were forgotten about. Our second visit we managed to get a table outside and this time we both went for the magret de canard (duck served with sliced fried potato some veg. The food itself was very nice but again we waited a fairly long time for our food to arrive when others found us who had arrived after had got their meals. It wasn’t a big issue as we were in no hurry but it did seem strange on both occasions. My limited French always gets me by but it seemed to be an issue here.

After 25 years of cheese fondue experience Swiss or French version), the fondue was too chewy and almost uneatable! My wife had the fried fish with fries and tartare sauce which was ok. I have informed the waiter Gildas was very kind) , spoke with the manager afterwards. We have received a digestive on the house. For me the strict minimum was done, as we go to a restaurant for the food good) aren't we !?