Visconti Ristorante - Austin

For the first time in the hotel and I can say, considering the room rates and the assumption to be superior, the customer service is not the best honest and yes that I have expected in the customer service industry for a very long time. Bar delicate was so unfriendly and simply cold during the happy hour recommendations and lack of customer interaction. The waitress and waitress nothing extra for the prices they wanted. I really need to think if there's gonna be a next time. I'm sorry, but the ambience was very nice.

What a wonderful experience. My wife and I brought our kids to stay at Hotel Viata and decided to enjoy the restaurant while we were there. Everything we ate and drank was top notch. Great experience

Too expensive for what you get. Be ready to spend $300

That was the first time my husband and I ate in Laurel. We found their Easter Buffet Brunch information on the Internet. My husband was familiar with the area and Hotel Viata, but everything was new to me. When we arrived, we were greeted by Valet Rep at the beginning of the highway with information in the parking lot! This was helpful and facilitated our thoughts about our car. The Valet staff was friendly and helpful! We entered the Hotel Viata and were immediately greeted with a friendly welcome! Our reservation was confirmed and we sat in the ballroom with its charming well organized buffet! The Easter bunny arrived soon and the youngsters were thrilled! It was a beautiful rabbit and very funny and friendly and ready to pose for photos! There were many families with children and parents, but also grandparents. We cannot say enough about how much we enjoyed the range of food! A wonderful brunch buffet that included a carving station and a beautiful dessert table with mouthwater selection. There was a drink bar and live music! We were impressed by the people who worked, and it was great when the restaurant manager came to our table to welcome us and ask if we need anything! We had a wonderful Easter brunch and we enjoyed the experience.

Service was great and the waiter who is also one of your bartenders was charming and funny. Food took longer than it should to reach our table and the burgers while requesting med rare were more medium and no pink. When we arrived, many tables were empty with dirty dishes. This was at 12:15pm. Seemed a bit short staffed from what we experienced in waiting to get our food and check. Overall a fine experience.