Islands - Avondale

It took 40 minutes to pick up our order. Then our waiter disappeared 20 minutes. Was he in the break? Nobody knows. We had to ask the hostess for help, and everyone in our section needed refills and ketchup and nobody could find him. The bus helped everyone. The service really needs to be improved or the manager has to help. Many other places to go where the service is much better. Don't come back. The food is not so good for this kind of service.

Having gluten sensitivities and they had the most delicious hamburgers with a gluten free bun! Added their parmesan fries and it was the perfect meal. My oldest loved her burger and the yummy strawberry pie shake too! Will definitely visit again when we go.

This chain restaurant is off of the freeway in a strip shopping complex. Specializes in burgers with a Hawaiian flare. And you can substitute turkey or veggie for no extra charge. But I went for the tuna and requested extra mayo. Added normal fries but you can do truffle. Also offers taco choices, chicken options and salads.

Wait time was said to be 15 minutes. We waited 30. I ordered a large beer, and it came flat, warm, and with a funny cleaner taste. The server was sort of friendly. Though she took the order correctly, it came out wrong. She had our fries come out beforehand, which was nice. However, they must have been sitting for sometimes because the freshness was gone. The burgers didn't have the correct cook levels, mine was missing bacon, my wife's had pickles when she didn't want them, my mom's wasn't a fan of the flavor, and my brother's was also missing bacon. The burgers also seemed too cooked on the outside, which made for a dry taste, not a juicy taste. The salad I got tasted odd, and the croutons were old. Though, the beer was taken off. It doesn't make up for all of us so very hungry and receive a subpar experience from a burger spot.

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