Fresh Mondays Inc - Baltimore

A little pricey, but most smoothie places are. Their PB&J smoothie, which is filled with peanut butter and yummy strawberries, is my go-to treat when I'm feeling down or a little groggy on a weekend morning.

I love the juices here. I come often and my favorite is The Cure. Currently, they are not doing juices until further notice. So instead I tried a smoothie. I got the Berry Blast. I was a bit disappointed because it was bland and tasted watered down. There were also still some small chunks of ice. I actually went home and added agave to make it a bit sweeter. I'll stick to the juices whenever they come back.

I just attempted to be a patron of the Fresh Monday 's stall in the Mt. Vernon Marketplace. I was the only guest so that was easy and obviously, zero stress for the person working. I ordered a small PB&J smoothie because it sounded yummy and fun. A minute later as I was further perusing the menu, it dawned on me that yogurt was an ingredient. I 'm a longtime vegan so I asked if I could leave the yogurt out. She said that she was already making it. I asked if she could make me a similarly priced smoothie. She said that I would have to pay again for another smoothie. I asked if I could get my money back. Her response was, Well it was your fault. Wrong answer!!! You get a crappy YELP review. What if I actually was allergic to dairy? What if I was a parent that was ordering for a lactose-intolerant child!? Yup! I paid for a smoothie that I DID NOT get. AND tipped on it. Extremely poor customer service experience. I will not be back. This transaction occurred at approximately 5:25 pm. Scott C.

I order from here all the time, but today the smoothie I ordered did not taste right. I had one sip and asked if I could get a replacement since I was very disappointed with my order. I was told I could not and that I would have to pay for a new one. If I am paying $8 for a smoothie, I expect it to be high quality and to taste good. I am not happy that they do not honor the products they make.

I'm feeling a bit perplexed... They refer to themselves as a Fresh Juice Bar, yet all the ingredients I saw were either frozen or canned. The person preparing my order handled their phone several times without changing their gloves. To make matters worse, my order was incorrect—I received the wrong base liquid and granola that I didn't ask for. Maybe my expectations were too high, but I really didn't enjoy my experience, and I'm uncertain if I'll try them again.