Rita's Italian Ice Inner Harbor

The one with the eyes and orange hair is weird and problematic, not the type for customer service/retail. The one employee that was working though made the italian ice but didn't really make me feel comfortable by slamming the window in my face after handing me my cup without a word. No line, just no management either.

The workers is tonite is so wonderful customer service skills and fast

Love Rita's in general but this location is perfect since nothing beats enjoying a frozen custard or Italian ice on the pier and enjoying the day. Really popular on the weekends so sometimes lines but weekdays during work, it is nice to just come by for a snack during lunch. The prices are a little higher than Rita's located in the suburbs but well worth it for the quality and getting to enjoy it right on the pier. Staff has always been friendly but they are busy so highly suggest looking at the menu on the side first before lining up or trying to decide once you are at the registers.

Three stars for the food, four for the location. A decent place to stop on a hot day. The custard isn't special, but it is sweet and the portions are generous. A bit expensive.

Roulette hours. Sometimes they’re open on the hours they say they’re open and sometimes they’re closed all day