The Woolpack - Banstead

I had my first lunch here yesterday, Friday lunchtime, good clean surroundings, fast service, polite staff and absolutely outstanding food! Already booked to go back with my pa in a couple of weeks time.

Quite busy , seated in main bar. Food very good quality.. loaded chips is a must. I had the beef and ale pie. It was near perfection the pastry crusty and crisp lots of meat in the filling, good selection of veg and chips. Partner had the sea food risotto. She loved it x all in all good service and not to pricey. Recommend

Very nice bar&restaurant with great deco and food. Lamb leg is divine. Portion not too big though

This pub is lovely. We popped in for a drink and had the most service. The atmosphere is lovely and the staff are very friendly. The service is fast and you get feel very welcome in the establishment by the staff. We will be coming here for a meal in the new year. This pub is warm and homely and has very positive vibes. Thank you

This place was highly recommended to us. The food we had was lovely, really tasty and a good variety on the menu. The service is the reason for the low rating. On arrival we weren't told the specials or told what was unavailable, so when I came to ordering we had to pick something else. We asked for water for the table, twice. Our mains was sat on the pass for at least 10 minutes and our table wasn't cleared of the starter plates until they realised our food was ready. We weren't asked once how the food was. We had to ask for the bill twice and finally got it after asking another member of staff. The manager, I'm guessing, is good at looking busy but doing minimal work. Clocked off and still hadn't given us the bill. Would have got 4 or 5 stars if the staff and customer service was better. Not even the basics achieved.