The Barking Dog - Barking and Dagenham

I went to this pub yesterday evening for dinner while in the area for work. The food was served hot and well-cooked in a timely manner, but there was a slight mistake with my order. When I brought this to the attention of the staff member who served me, he was very apologetic and offered to have my plate fixed in the kitchen. The corrected dish was brought out promptly and was delicious. Although I didn't catch his name, this is exactly how customer service should be done. Thank you.

On March 12, 2021, my two colleagues and I were asked to leave this pub because we were deemed too loud for a child in the nearby booth. An off-duty bartender removed us for laughing too loudly, which, in a pub on a Friday night, seems unreasonable. The complaint came from a child who was sensitive to loud noises, but it seems inappropriate to bring a child to a pub in the first place. This pub is not ideal for children, as even those without physical IDs were not allowed entry. The suggestion that everyone in the pub was quiet is inaccurate, and the bartender should acknowledge his mistake. It was unnecessary, arrogant, and seemed like an abuse of authority. I have frequented this pub every week for the past 3 years and have always been polite and respectful. When I discussed the situation with the security guard and manager outside, they were unable to provide a valid reason for our removal. I suggest reviewing the CCTV footage to see that our behavior was not excessive. My advice is to take children to Winter Wonderland instead of the Barking Dog, as it is not a suitable environment for them. The staff member usually appears calm and composed, but on this occasion, his decision seemed irrational. If this is how customers are treated, it is disappointing. I hope to receive some form of apology from the establishment, or I may no longer patronize a pub where I have enjoyed spending time for the past 3 years.

The pub is decent but lacks some character. They serve decent food and beer at competitive prices. The service was mixed - the food waiter was very good, but the barmaids were not very friendly. It wouldn't be my top choice, but it worked for this particular occasion.

Rude, incompetent staff especially the landlady and concerning lack of adhering to sanitary and covid regulations/staff sneezing behind the bar without cleansing of hands as witnessed by multiple disgusted patrons. Avoid this place.

What can I say it's run by chavs for chavs. It's one of these pubs where you walk in through the door and exit by being pushed through the window.