Ledo Pizza - Bel Air

We have always loved Ledo and have really missed them since their Bel Air location closed years ago. We're thrilled to have them back in Bel Air and visited last night to see what they have to offer. The food—pizza, calzone, and the famous Ledo Italian salad—was fantastic, just like we remembered. The restaurant is nice and clean, and the staff were very friendly. No more long drives to White Marsh or Hunt Valley for our Ledo pizza! We’ll definitely be returning regularly to satisfy our Ledo cravings!

I visited this restaurant when it first opened, and it was decent, but it doesn't compare to the one in White Marsh. However, my recent experience was quite disappointing. I ordered pizza and wings tonight, and it took an incredibly long time for our food to arrive. The staff seemed frustrated and acted disinterested. After nearly an hour of waiting, we finally received our order, but the pizza was cold and the boneless Buffalo wings were not only cold but also overcooked. While waiting, I noticed the phone ringing multiple times, and the young man behind the counter completely ignored it. This place clearly isn't equipped or staffed to handle a dinner rush.

Within just five minutes, the restaurant became crowded with customers picking up online and phone orders, dining in, and ordering takeout. Jana, the young woman at the front counter, was incredibly hardworking. She managed to assemble orders for pickup, greet and host walk-in customers, and serve those dining in—three tables’ worth—all while only having worked there for a week. She handled everything like a seasoned pro and is definitely a keeper. Unfortunately, the kitchen was overwhelmed, and our order took 50 minutes to be prepared. While the pizza tasted good, it wasn’t as hot as we had hoped. The gyros, however, came with lettuce (despite the request), and the meat was cold, dry, and burned without the extra meat we had asked for. The Caesar salad was small for a full order but tasted great. Initially, I was going to give a one-star review due to the food issues after such a long wait. However, halfway through our wait, Jana came out to explain the delay and graciously offered us dessert as an apology, which we politely declined. Her excellent customer service and hard work bumped my rating up to three additional stars. I was very disappointed with the food after the long wait, but LEDO pizza has the potential to be a fantastic place if they can address their staffing issues. I’m giving it 4 out of 5 stars in the hope that they improve.

We visited this restaurant for a family dinner and noticed significant improvements since our last visit a few months ago. The food was served warm and was delicious. The wait time was brief, and the place was clean and well-organized. The cashier was very welcoming and assisted us with our order. Overall, it was a fantastic improvement, and we highly recommend it!

I've been commuting for over 20 years, all to indulge my craving for Ledo's Pizza. I'm thrilled to finally be a Ledo fan. Ledo's is famous for its thin, fluffy crust, sweet sauce, and fantastic toppings. It's truly Maryland's signature pizza, and it's a pizza you'll absolutely love!