Lily's Factory - Bezirk Zuerich

After I haven’t visited this place for four years, where was my first and last visit, my nephew „forced“ me to go Lily’s again with my sister and girlfriend. Now I know why did not go here again a second time before. In general, I am really surprised how many people go this cheap taste thai restaurant where the curry tastes like the one I do at home with the ready to go thai curry paste from the supermarket (sweet sugar taste and “dirty artificial” with premium prices, but atmosphere and comfort (no back rest really? of a fast food restaurant. Beside this general comment, the red curry dish was more a soup with a few green beans and four small pieces of dug (the other three ones were ok regarding the amount . Further, we ordered two times an additional rice but it never came. At least they gave an overall reduction at the end off course removed the never received rice. But yes, to come to that final moment being „allowed“ to pay, the one waitress was running away at first try (because the phone rang and never came back after 20 minutes we were taking it in our hands and pushed them so that we could pay (directly with the cashier at the bar . It felt like redemption.

It was super tasty. First we ordered a small appetizer. This came very quickly and was absolutely delicious. For the main course I had chicken cashew nuts, the other ones were massamann curry and chicken fried rice. Everything is super fine. Service was very friendly even though the store was full. The flood was outside and many people were still standing in the entrance area. All in all it was great and highly recommended.

The menu consists of a mix of asian dishes with an european twist, portions are really big considering the price and food is good. Good value for money

Very bad service, eating is good, but unfortunately the service makes the whole experience bad. they take a lot of time and are rude

I'm still emotional about our traumatic dinner here yesterday. it was my second visit here. the first time that the waiters were so stressed and run around that they either gave us no attention, or they just turned in the middle. the set we demanded. not even. this time I was with my family, including a 15 months old baby. we were all very hungry. I ask the headkeeper to bring the baby a simple naanbrot because it is also very hungry. in the 16th minute came my starter, fried garnelen. After 30 minutes I asked myself about the naan for the baby. not so friendly answer came. in the 40th minute came the other starter, cold kimchi along with the naan. then they brought another kichi in the 50th minute our main dishes arrived. my spicy soup was not spicy at all, but my friend took the same suppe last time, she could hardly eat it, it was so spicy. the waiter poured the warm suppe nicely on the cold, glued rice noodles (which means that nudel has been sitting in this bowl for several hours. in the consummation kopfwarte please make sure that the first person that meets the gast is friendly, cheerful and welcoming, not stressed. show the hungry guest something empathy if their service is not on the top of the game. not say that it comes, it comes." overload it is better to take fewer guests, but offer acceptable (time / quality) service. they say at least in advance that there is a long waiting time! chaotic service foods come in different times, something even twice, even a naïve brot that I am sure is not fresh at home. it is only heated in a micro. 40 minutes later. with a cold kimchi, which simply has to be placed in a bowl. unconsistent food quality must not be difficult to make a spicy suppen season in time I am sure that in the gastro school they teach the optimal servier rules that I know how difficult to ensure that everything goes smoothly between the guests, the kitchen and the service. we believe that there is a rather large improvement in this organization. I'm sorry, but I can't say better this time. wish you the best!