Bear Tracks Grill - Birchwood

We stopped here for dinner. We had a large group (7). Four people ordered buffet, then two kids meals and a wrap. The buffet was “ok” but not replenished frequently. We waited over an hour (after the buffet eaters had finished) to get the kids meals and wrap. We ended up requesting those to go as the kids were getting antsy. About midway through we asked about how long it would be for the rest of the food to which our waitress replied, “I’m not sure.” We did ask if we could get some compensation for the time we waited (three other groups had come in after us and already gotten their food). The waitress was rude, passive aggressive, but did ask and we were told, “There’s nothing we can do.” We paid our bill, took the rest of our food to go and left. When leaving our waitress was visibly “badmouthing” us to the other staff. A sincere apology and responsibility for what went wrong would have been appreciated. I realize the service industry is a thankless job and they deal with crabby people all the time, we were not those people but did turn crabby after treated with the same.

Stopped by to get a pizza. They are always great. 5:30. Not open. No sign on the door. Nonothing to say why or if they were going to open. Went over to Mary's Bluegill and told the others that stopped there to do the same. POOR WAY TO RUN A BUSINESS UP NORTH IN THE SUMMER!

Service sucks. We stood for 5-10 minutes waiting for them to clean off the table, never did, we grabbed it all and tossed it on the bar. Food took awhile, the chicken wrap was blah.

On Sunday we eat there occasionally when they have their chicken and dumplings. They both are amazing !The service is always fast and friendly.

The food is great! Went for breakfast buffet on Sunday morning. Boy it definitely was worth waking up for!! Service: Dine in Meal type: Brunch Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Papa Tracks Parking space: Plenty of parking Parking options: Free parking lot, Free street parking