Rowland's Restaurant at Westglow Resort and Spa

Dear General Manager, I recently received a voicemail informing me that my Labor Day brunch reservation for tomorrow has been cancelled. This decision was made only one day before our scheduled visit on a holiday weekend. This is a first for me, as I have never experienced such treatment at a Relais Chateau property. Upon calling your restaurant, I was informed that the full space has been reserved for a private party. While this may benefit your business, it is disappointing that customer service and retaining patrons does not seem to be a priority. There was no apology offered by your staff for the inconvenience. As a result, we have made the decision not to return. Gideon Ridge is a beautiful alternative. Best regards, LR

The porch attached to Rowland’s is the perfect place to soak up the mountains at sunset with a cocktail! We went just for drinks so can’t speak to the food, but the cocktails are fantastic and service is great. Grab a cocktail menu at the bar on your way in and then head outside to the porch. Cocktails are pricey $16) but it’s worth it for the peaceful surroundings and a great drink.

Amazing ambience and romantic\historic setting. Food tasted great. Our waiter Aaron was very polite, time efficient, and knowledgeable. Will be returning.

Beautiful setting. Staff were welcoming and gracious. Service was awful. We sat for 20 minutes at a time without seeing our server, having nothing to eat or drink. It took 2.5 hours to have 2 courses served to us. Food was mediocre. Both vegetables and seafood didn’t seem fresh. I would not recommend as there are better upscale options in the Blowing Rock area. Overrated and overpriced.

5 star view! Wonderful old world atmosphere with impeccable delicious food. Cocktails were spot on.