Kfc - Blue Springs

They had alot of hot and fresh chicken for sale whenever I come by. Manager Karina addressed any of my issues immediately. My only suggestion is that the franchisee or owner take a SMALL investment and power wash the outside of building, especially atdrive thru and paint it to look good and professional...currently not up to par

I bought food here last night. The guy at the window used the same gloves to take payment as he used to make my food. He then had the nerve to say that they are really busy and it?s only two of them there and the manager is out with covid. I thenpolitely asked him for a refund or if my food can be remade. He said since I paid with a card I had to call corporate. He saidthe food cannot be remade because the cook said they were already supposed to leave 30 minutes ago. I left LFC with no food ormy money. I called corporate last night and they said they will submit the issue to the store directly and someone will reachout to refund me. Over 24 hours later and I still haven?t heard from anyone. I will never go back, I honestly feel robbed atthis point ????

The food was overcooked, but I typically have a wonderful experience at this restaurant. The staff, however, was very pleasant.

I ordered an eight-piece chicken meal and received five breasts, two pieces that resembled wings, and only one leg. The taste of the fried chicken was the worst I've ever had!

I can understand why the service is consistently slow. The coleslaw was soupy, the gravy was thick and tasteless, and I was puzzled by the two tiny nuggets that were supposed to be counted as two pieces of chicken in the eight-piece order. The biscuits were hard and cold, and I couldn't even identify their flavor. Additionally, the restaurant wasn't clean at all. There wasn't enough food to feed everyone, and it was definitely not worth the price. Now, I have to head to the store because I'm still hungry. If I were managing a restaurant in this way, I would be embarrassed.