Boston Market - Bolingbrook

The drive-thru was only open due to the low staffing, as stated on the sign at the front door.

We placed our order online, and surprisingly, it was ready ahead of schedule. Everything was packaged in a single container, which is an improvement over the previous practice of using multiple containers at Boston Market. This change means less plastic waste, which is a plus. The only minor issue I noticed was that the grain bread was a bit squished in the bag.

Anyway, I arrived around 4:30 PM and was greeted by Dorrie, the server. I mentioned that I needed three prime ribs and was willing to wait until 5 PM. Dorrie was the most accommodating, attentive, and friendly staff member I've encountered, even while she attended to several other customers. Ten minutes before 5, I placed my order, and she quickly gathered my items, including the cornbread and horseradish that she had already packed in advance. At exactly 5 PM, the prime ribs were ready, and I was on my way. The Boston Market Prime Rib, priced at $16.99 with two sides, cornbread, and horseradish, is quite impressive and could easily rival that of upscale steakhouses. You can also choose between pink or brown, which is a nice touch. However, it seems they are struggling to meet demand. Boston Market should reconsider its availability policy.