Faraon-treyd Ooo Minsk - Borovlyany

The office is, to put it mildly, disgusting. Starting from the product, ending with the staff, led by the director. We bought a rice cooker. Two months later, she was covered. They hired us for repairs without any problems, but that’s where the positive aspects ended. They wrote down the number at the reception, not in front of us! It is important! We didn’t know what they were capable of, so we didn’t pay attention to it and didn’t control this process. When the repairs were completed, they gave us the rice cooker that was not ours, rusty, scratched, with stains from not even a year of use, but it was two months old, by the way. They promised to sort it out, spent a month sorting it out, two months sorting it out... and even once promised to return a new one, but this, of course, did not happen. After our persistence, they finally decided that our cooks had twisted the lids! Their intelligence and logic can be envied. As a result, we will not leave this, the consumer rights society, the police, the examination and the court, we are sure they will help us

I bought a combi oven, it was delivered really quickly. I opened it up and there was a scratch on the stainless steel in the most visible place. The front part has abrasions and roughness from the press. Appearance 3. If you push it, you can cut your hands. For a month now they have been fooling around, saying that we contacted the plant, this is how it should be. Maybe I’m just “lucky”, but I won’t buy anything from them again.

I purchased a pizza press, delivered it under warranty, the service center was on hand, His Majesty the director himself received the goods at the warehouse 1) they did not issue papers confirming the acceptance of the goods for service repairs 2) managers need to call themselves every day to find out what’s going on 3) when your nerves cannot stand being ignored by managers and you write that you will write a statement, the director answers and begins to do everything so that the client understands that he is “wrong” I came across this company by accident and I highly recommend not working with them. 1) managers don’t bother with equipment 2) if something breaks, even if they fix it, it will be with spare parts purchased from somewhere unknown 3) company policy “customer sucker”

A wide range of equipment, affordable prices and service made a good impression. I recommend!

Super company, this is not the first time I order and everything I need is always in stock, delivered promptly. I recommend