Bill's Pizza & Restaurant - Bracebridge

Took our five kids there for dinner. Had fish and chips, chicken burgers, and panzerotti. Had intended to go to Momma's Fish Chips but it was closed. Came across Bill's and decided to support an independent restaurant. Good service. Lots of selection on the menu. Food came fairly quickly and was hot. Reasonable pricing. Haddock was delicious.

I Had pasta great sauce.I will go there again I will prabley get a pizza next timeParking: Not much in front or on the side best too park on Willis St.

The kitchen staff was lovely. The pizza was hot and fresh. The waitress was courteous. But that’s where it ends. Wait times to take our order, bring out food, bring a box… were ridiculously long… and there was only 1 other family eating at the same time. The vegetable with the hot turkey sandwich felt like canned vegetables. Rice with the souvlaki was overcooked while the chicken and potatoes felt like a bucket of salt.Too bad I really wanted to like the place.

Best Pizza in Muskoka...great prices and larger pies than anywhere else.

This was our family of 5’s first and last experience. I ordered the chicken souvlaki dinner $24) . Not worth the cost and definitely not a good value, given the amount they serve nor the quality. The chicken was ‘okay’, however the taste and texture of both the rice and salad were ‘off’’ , in which my husband agreed after tasting it. The rice was mushy and tasted awful. Also, the amount of rice and salad portions served was so little, it was definitely not a good value; I’ve never been served such tiny portions of rice/salad before you should be embarrassed. The potatoes did not have much flavoring for Greek) and looked dried out as if they had been sitting awhile. Needless to say, I only had a bite of the chicken, a bite of rice and a bite of potato, before deciding to send it back. I was polite in explaining why I was sending it back when asked. I was okay to just grab something else to eat somewhere else and leave it at that. However, I was not expecting the reaction or indignant attitude I received. ‘why didn’t I like it,? what didn’t I like about it?…. I was then told that they don’t understand why I didn’t like it because ‘everyone loves’ their) souvlaki dinner ‘ apparently). When it came time to pay it seemed a bit high. After my husband paid I decided to ask to see the receipt. I was told up front that they didn’t charge for my meal. However, after seeing the receipt it showed an extra $12 open food charge? Half of what my meal would have cost. When I asked about it, I was then told that ‘they have to charge me something because they couldn’t charge me nothing’. Huh? I did not eat anything other then a bite of chicken, rice and potato before sending it back and said I was sending it back. I only gave a 2 stars for food because my son liked his fish and chips and you can’t go too wrong with fries. You should listen to your customers feedback and not get so defensive next time. It’s poor business practice to charge people for sending food back that was not eaten for reasons related to quality. We could accept everything else, but the deal breaker for us was being charged for food that was sent back and attitude. Needless to say, we won’t be back.