Starbucks - Braintree

Very nice employees. The supervisor/Manager/lead actually told me all about their drinks, refill policy, etc, while making drinks endlessly. I do miss the Teavanna store upstairs, but I will be using this kiosk/stand for teas now. You won?t be able to get a Dragon green tea or silver needle mix here, but you?ll get a nice cuppa still. Remember to have the app ready!

If you are tired and want to drink or have some refreshment then Starbucks is near to you. You can have delicious beverages and stuff to eat.

If there's anyone in line be prepared to wait for 30m and have Management treat you like you're the problem or even just brush you off and walk away. Ordering on the app is of no importance to them since they make it last anyway. And by last I mean they wait until you ask to even put your cup in the queue. If you ask for light ice they give you half a drink. Terrible service all around.

As I was about to have my order taken by Alexis, she was bombarded with requests from another customer and her co-workers. She helped them while still taking my order, all while being super friendly. I was very impressed today with their teamwork, focus, and service. Thank you Alexis!

Worst service I have ever received. The women working were saying racist remarks about the customers who ordered before me, loudly complaining about their work station using derogatory and inappropriate language, and serving free drinks to their friends on the side before finishing orders already placed by myself and other customers. Truly a disgrace. Be better, employees working Jan 17, 2020 at 5:30 PM.