Tropical Smoothie Cafe - Brandon

As you can see in the picture, I took one bite and somehow found this hair intertwined with my food. I tried to give this location the benefit of the doubt due to when I went and picked the food up and the kitchen being dirty and messy. I?ve only been to one other tropical smoothie in temple terrace and in comparison this is a shame. This is disgusting.

Staff kitchen playing with the trash can and then making food without changing gloves, cashier making a rough version of smoothies after taking the payment and does not clean blender after every use so the previous smoothie was mixed with the one I order. I gave my order to the guy outside because I didn't want to waste it. But I would hope the staff there gets better training because they we friendly.

I?ve ordered from them about 10 times and been satisfied about twice. Missing items from combos, poor quality control, missing smoothie ingredients. Never order through a delivery service. They won?t tell you what?s missing until it arrives. They couldn?t be worse if they actively tried. The photo included is their portion. Sandwich missing lettuce, tomato, and ranch. Chips not included. Their straws are annoyingly small. Seriously just order the right sized straws. Pay the extra cent per straw. They?re really bad. Definitely done ordering from this location and I hope they get new management or go out of business.

Used to love this place- horrible quality control and horrible staff continue to mar its reputation. Not cheap either. I get the same smoothie every single time and its only made well 50% of the time if I?m being generous. I asked about military discount after my order came out to 28 dollars for two people. Girl taking my order laughed and said ?i dont even know bro?. I learned how to make their best smoothie and chicken wrap myself just to do less business with these people. Ive been to locations in other states and had a spectacular experience.

So I gave them a chance for redemption and the place looks like it has new management and it's much better than before. Clean, fast, friendly and looking like TSC should look! Thank you for the excellent chicken southwest wrap. I've had this wrap at other TSC's but you guys made it better than I've had it before.