Great American Cookies - Branson

Cookie tasted great, but didn’t look so hot. We’re easygoing people with a sense of humor, so we got a good laugh out of it. Definitely need to train the cake decorators a little more lol.

Stopped at this place because we saw an advertisement online as we were looking for a unique ice cream experience. Asked about the the Majestic shakes as those are what brought us to this place. The staff advised that it was expensive, but we wanted one anyway, so we ordered the cotton candy majestic shake. First, the lollipop was about 1/4 size of the shake advertised in the picture. The shake didn't look anything at all what was pictured really! Secondly, he did not put sprinkles on it. Third, he didn't even fill the cup all the way. This shake was $12.99+ tax and didn't even get what was pictured in their advertisements online and at the store itself. Very dissatisfied.

Expensive. Ice cream so soft it squished out of the cookie sandwich, making a huge mess. Didn't taste that great either. Complete waste of money.

I generally love marble slab! we are from OklahomaHaving a girls weekend, shopping and everything we go in marble slab a few minutes before 8:20 they close at 9, the girl who was being very loud, complaining about her manager being super rude to us. Said she had already turned the slab off so she couldn’t mix our ice cream.. I didn’t really know what to say she made my cone didn’t mix the syrup or toppings complaining the entire time. It cost me $8.15 for a very small cone of plain ice cream with caramel drizzle sprinkles, mind you the caramel was falling off because it was all thick not mixed.So I very nicely asked what time they close the slab and she said Um Duh 30 minutes before we close. I had walked in at 8:15? she was INSANELY rude.Doesn’t need a public job. She also treated my friend the 7 people who walked in after us the same. Her co worker however was very sweet seemed extremely stressed by her attitude.

Ordered a cookie cake for my husband's birthday, and they gave me a call at about 8:30pm the night before I was supposed to pick it up to tell me it wouldn't be ready at the time I'd asked for. Didn't really offer me much for options, either cancel the order or move the time back. I was at work at the time, and with it being so late I didn't have time to really figure anything else out so I told them they could move the time back like 3 hours and they said they'd call me the next day. Then today they called me an hour before I was supposed to pick it up to tell me that they wouldn't be able to have it done until 6pm(5 hours later than the time I had already moved it back to). Still wasn't given any options other than to push the time back or cancel the order, so I told them to just cancel it. I then get placed on hold and when they pick back up they tell me they can't refund it until after 5pm. So I'm out a cake on my husband's birthday and won't get my money refunded until the end of the day. Neither of the people I talked to really seemed to care at all about it- I normally don't leave reviews, but I am incredibly disappointed and never plan on attempting to order anything from them again.