Chuck's Roadhouse Grill - Brant Canada

First and last time ever going to this location. I understand there was a big group in our section, but the fact that our appetizers took over 30 minutes to come out, another table that just sat got their appetizers (same app as ours) 10 minutes after them sitting down and before we got ours after waiting over 30 minutes like I said. Our server Mary was of no help, never came to check on us and would purposely avoid eye contact walking past our table, VERY argumentative, even crouching down to my eye level to tell me she’s been nothing but nice to me and to calm down when I asked to speak with the manager. Mary is a very condescending and aggressive waitress and I’ve honestly never experienced that type of behaviour, and I’m also a server so I can understand being overwhelmed or frustrated, but the way she treated me and my fiancé was absolutely disgusting. I talked to the owner twice about her behaviour and honestly she was so lovely! She took one of the appetizers off and offered us free dessert, but at that point we just wanted to get out of there. I love Chucks and we go to different locations, but we will NEVER be back to this one.

They were able to accommodate a large group last minute! Great place and good food! Service: Dine in Meal type: Dinner Price per person: CA$50–60 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Honey Garlic Chicken Wings, Buffalo Chicken

Always clean and fast service. Food: 5 Service: 5 Atmosphere: 5

2 weeks in a row stood by the door for over 5 minutes. The first time was even longer. We used to come here weekly, the the service has gone to hell. Were gonna have to find a new place.

Accommodated our party of 20 in a timely and efficient manner. Service and vibe were immaculate! Our waitress was great and the owner is a stand up gentleman based on how our entire group was treated. If you are in the brantford area for sporting events this is your spot!! Food: 5 Service: 5 Atmosphere: 5