Embassy Suites By Hilton St. Louis Airport

Service beyond excellence by Jason and Andy at the front desk. Jason is friendly, knowledgeable and you justcwant to be his friend forever. The most kind person and Andy and I she was great. Lewis the shuttle driver is awesome!! And Lemar who is wonderful. Be prepared the 5p reception is chips only, very disappointing. The room are very clean and comfortable and pool is very nice. I advise breakfast when they open because if you wait the food, potatoes etc are cold unless you order an omelet.Safety: Felt safe in the pool by myself

The worst valet experience ever! Clearly, shivery and manners at the Embassy suites is dead! As a lady traveling with a lot of luggage; they never offered assistance with my bags. Never opened my door but constantly made several INAPPROPRIATE and misogynistic flirtatious comments about my body and wardrobe. Not even seeing that I was with a male did it deter them from being disrespectful. My male cousin tried multiple times to correct the inappropriate behavior but was ignored. Not only did their Sleazy comments make me uncomfortable but made me feel unsafe and made me question my choice to stay at the Embassy. This was not an isolated incident. I witnessed this behavior with many other female guests after the Beyoncé concert. The Learing and gawking was simply disgusting! As a Hilton honors member I am appalled at this type of treatment.Nearby activities: Excellent location for Dome events.Food drinks: Nice cocktail hour

After a rough night and a blow out in our Church Bus, Chris and the entire staff, truly made this stay absolutely amazing. Chris was just as nice and courteous as he could be and went above and beyond to make us feel welcomed.Rooms: 5/5

From check in to check out there were smiles and greeting every where I went. We had a large group and were accommodated for our needs. Extra blankets, towels, pillows. Probably a favorite hotel in my travels. Great job!Rooms: Spacious and cold for a hot day.Nearby activities: Everything we needed we found close by.Food drinks: Amazing breakfast especially the made to order omelets. I didn't catch his name but he's great

I'm a Hilton Honors Diamond member and have always had good luck. Stayed loyal to brands. This hotel: Two calls to get airport shuttle. Waited 45 min. AC doesn't cool bedroom only living room. Small vent cut for air but isn't enough. No hot water. Don't stay here. There are better options.