Toast - Broken Arrow

Extremely disappointing!!! Unfortunately we had to give them one star in order to issue a review. We heard great things about Toast. I can assure you that's not the case. We sat in a timely fashion, received our drinks fairly quick. We placed ourorder and sat, and sat and sat. Five tables including a large party of 6, three couples at the bar were sat at least 20minutes after us and they all received their food meanwhile we sat still empty handed. We asked our server for our grandsonsfood because he couldn't sit still anymore after 52 minutes due to his disabilities (visually impaired and autistic). We weretold there was one more ticket in front of us and we had to wait. After bringing this to management attention they said theywould comp the food that we still didn't have after an hour and give us a gift certificate. Thank you but no thank you. Sadto say but one of the worst experiences we've ever had. We will not be revisiting.

Mediocre food and service. The place is an unorganized mess. We?ve tried Toast before they moved locations and were not impressed but decided to give it a second chance since they moved locations and had new staff. When we entered, the hostess toldus it would be a 20 minute wait for our party of two. No problem, but it was hard hearing her when she called out names fortables that were ready. This system is so outdated especially when many restaurants will take your phone number and text youwhen the table is ready. Once we were seated, the waitress asked if we would like a mimosa or **** Mary. We opted for twolarge mimosas and she left. Later a different waitress came over and told us it would be cheaper to do the ?Mimosa Party? so weagreed to it. They brought out the Mimosa Party which is just a flight of different juices to make your mimosa. Presentation wasvery bulky and awkward. Many places will just give you a simple tray of the different flavors.The waitresses didn?t even takethe time to explain the different flavors of juices. My wine glass was filled with dust so I had to ask the waitress for a cleanone. Food came out and it was mediocre at best. By the end of it, we saw our bill and the mimosa party was $25. Not sure howthat would?ve been cheaper than just ordering two mimosas. It really isn?t a big deal considering my husband and I spend quite abit on brunch every weekend. But for the same price, you?ll get better service, food and atmosphere at Neighborhood Jam orBramble.

Business was closed and premises vacant on 2/16/2024.

If youre gonna tell people your open on Sunday. Especially a family of 5 unloading their car in negative temperatures, you better be open. Wont come

Horrible service and food. Coffee was old Parking: Good