Pizza Hut - Brookhaven

This Pizza Hut location ALWAYS make my order correct, timely, great-tasting and the staff are always friendly. That within itself keeps me happy and coming back to this location almost 3x a week!

Horrible! I got the pizza delivered and it was destroyed. I’ve never received my pizza poorly made until today, this time it was thin and even through I tried to rearranged the slices were off. Never ordering from here again.

My delivery driver, Shabaz, was extremely professional. He worked with our concierge to deliver my pizza up to my unit, and maintained adequate communication. Would highly recommend this Pizza Hut location, my experiences have always been great here and Shabaz was amazing!

Pulled up to the drive thru at 10:20 (listed that they close at 11). Waited about 10 minutes with no acknowledgement but saw employees in the restaurant who also made eye contact with us. Not sure what would take precedence over waiting customers ready to pay for service/food but with that being said, only one star. When serving customers please make sure customer service training is made a priority. We went ahead and left without ordering since your employees thought something other than customers ready to be serviced was a priority. Nobody has time to wait in a drive thru designed to be convenient and fast for service for mediocre employee service. Please address internally with your staff.

So, the cashier literally talked to her/his friend the entire transaction as if I wasn’t a customer. I don't get why customer service isn't important these days. Employees should know how important it is to pay attention and engage. No customers, no business, no job.