Starbucks - Bryan

Excellent customer service! The manager must be doing something right! Feel free to reach out to me if you need more details about this review!

The espresso machine was broken during my visit. I think it would have been better for the restaurant to close rather than directing customers here and serving drinks that are below Starbucks' quality. However, the service was excellent, so I'll give it a 5 out of 5.

The first time I visited, the wait was quite long, even though I was the only customer there. This time, the espresso machine was broken.

I asked for a little space in the top of my grandeur black coffee for ice and a small cup of ice. I was handed my coffee full and no ice. When I asked for a little space and ice the guy turned around and poured out half my coffee.

Espresso machine was broken the last two times.