Dunkin' Donuts - Buffalo

Avoid Dunkin Donuts. If you're looking for a decaf espresso for your latte, they may just give you a plain iced coffee and charge you for a latte instead. They may also give you regular espresso even if you specifically asked for decaf, which can be a problem if you are sensitive to caffeine.

I ordered a croissant and a hot chocolate, but the food was thrown at me without much care. I didn't have the energy to argue with the cashier as I was feeling tired and hungry.

The female employee kept screaming MAAM MAAM MAAM at me when I didn't grab my drink from her within 2 seconds. So rude.

Great place friendly staff quick service in and out few minutes clean facility plenty of parking. Clean restroom. Moderate prices fresh products multiple varieties of donuts muffins bagels to choose from.

Ryan should definitely receive a raise for his outstanding customer service, positive attitude, and professionalism.