Burien Bigfoot Java

I was a regular customer, but today I asked to have made my coffee new, as it was tasteless and no taste of Mocha got a stance in return never come to this place again!

I used to go to bigfoot all the time when I lived in auburn because they have the best drinks, friendly and fast service, and good prices. Now that I live in Seattle, the closest is the burien location but I don't think I can come back there. It took us 30 minutes to get through the line and there were only 2 cars in front of us who ordered around 2 drinks each. Service was snails pace slow. I ordered the new seasonal drink and the barista told me that she hates making that drink because she had to use multiple blenders which I didn't know but felt bad about it. I tried to use my rewards card but was told that I needed to register it online and that I need to know my number?? Which I never needed at other locations. And today I noticed that I got double charged for my order! (Not sure if that is my banks fault or bigfoot but an inconvenience nonetheless). Overall this experience made me not want to come back to this location. I will have to drive further next time when I want bigfoot (already had to drive over 20 minutes just to get to this location). I am just mostly sad because I love and want to support this business but now it is too hard to get even mediocre service.

I used to buy my Italian soda and it tasted good, but lately the cream tastes cut, it tastes bad. It gives me colic and upset stomach

Very good. Don't normally get a blended drink. But sure glad I was in the mood. Order the mythical mocha blended... yum! Day before I got a nutty yeti. It was good but not my favorite

I love there drinks but the line to get one is ridiculous. I usually wait 15-25 minutes. I waste my whole lunch break waiting. Now my experience with every different barista so far has been rude or seems like they hate their job. Now sometimes they get the drink wrong which is fine, it happens. But if they make the drink wrong and you don?t notice before you leave the drive through. They?ve told me they won?t fix it. Now I?m trying to decide if there drinks are worth it or not.