Moe's Southwest Grill - Burlington

I just visited Moes's and was very disappointed. The chicken was served cold, the floors and tables were dirty, and the garbage cans were overflowing. I highly recommend going to California Burrito instead, as they always have a clean restaurant and serve delicious food.

The staff at this restaurant are friendly and knowledgeable. The food is delicious. However, we were surprised to find out that we had to pay extra for white meat chicken, as this was a first for us at a restaurant like this.

The food was good as usual. My problem was the cleanliness of Facilty. The female toilet has water, paper towels and toilet paper on the half floor. The toilet seat edge had also glued dried faeces. In the foyer area, the spice area was covered with dried salsa, spills and used products. One of the large lids had shelter on the lids. The beverage area was sprayed with liquids. There were other objects with sanitary problems, I just wanted the customer to warn against the visibly disgusting conditions. Most of the moes we were before were very clean, just not these.

My wife and I have eaten a handful of time here and the customer service was to be expected. Not good. That's good, but the last time my wife tried to order food on the phone she was directed to use the app. Then she tried to use the app she couldn't put into our order. I think it's because we ordered at 8:15. 45 minutes to close the time, the app was switched off the staff did not want to do any work. Then I called several times and the first time it was immediately suspended, suggesting that an employee hit the separator button. All other times it hangs for an outbreak time after pressing option 2 and then. I live 5 minutes away and went there and called. It hung up several times. So I went to the store and called again. It rings and I see a two black female. One on a chair that looked like the Storr phone. There was an oriental worker actually working, sweeping and wiping tables. He's a hispanic guy standing around the front where you're ordering, just stood until I approached him. I asked him who the manager was to whom he called me. I explained about my wife who was called and led to use the app that didn't work. He had nothing to say. I asked him if he was the owner if he wanted his employees to throw customers away. No answer again. So I asked why no one would pick up the phone because I called six times. He said they were probably busy to answer that this is not true. I called 10 minutes. I even called when I went to the door so that it wasn't true. Then I asked who owns this franchise, and he said I'm new here. If this guy is the manager, he should be fired. Employees standing around except the girl who works even though they are paid. They'd all be fired if I got the place. For whomever this owner is or reads this post. Ask your employees why they steal the working time. I'll never come to this facility to eat as long as these people work.

Love moes. They have diffrent specials everyday. Monday is burritos 6.49. Very good deal but go for an burrito on a tuesday it's 8.99. No drink included. See what I mean.