Lunds Byerlys Burnsville

Burnsville Byerly's goes above and beyond to ensure their store is accessible for individuals with disabilities. The scooters are well-maintained and fully charged, and there is ample disability parking conveniently located near the entrance. They offer a complimentary drive-up service, and the staff is always willing to assist by bringing your bags to your car and loading them for you. Every employee here is friendly and helpful. I've been shopping at this location since 1989.

We are visiting from out of town and have dined here a few times before, consistently being very impressed. They offer a fantastic selection of high-quality products, and the staff is always extremely helpful and friendly.

I experienced racial profiling at the self-checkout, which was quite disappointing. When purchasing sushi, chopsticks and soy sauce packets should be complimentary, but my pasta salad didn't even scan because I hadn't had the chance to scan it yet. Before I could scan my three items, I felt harassed and watched by the staff. Overall, it was a very negative and uncomfortable experience. I would rate it 0/10 and wouldn't recommend it.

I hate to give a bad review to a business trying to survive, but Byerlys is attempting to control with weather or reduce our daily high temps by introducing paper salad bar containers. Nobody likes these, but the corporate overlords are convinced we will see cooler temps because of these. I suppose I could be persuaded, but I don’t really see that happening. In addition to introducing what many are calling the “paper straws of salad bar containers”, they are now trying to pass along infant utensils made of soybeans or old garbage for adults. Ever seen an oyster fork? Yeah, they’re like than only made of plants/garbage. I call on everyone to boycott the salad bar until they go back to normal adult containers. It can be hard to change ideological decisions with lost profits and I’m sure the salad bar is just a blip on their radar, but if 200 people who would normally spend $50 per week on salads, take their business elsewhere, that’s 10k revenue, perhaps $1,500 net, times 52 weeks is about 75k lost profit. Not much for Byerlys or ideological decision making, but I can hope. Oh, and cut your ham smaller. Not that I care anymore, but just thinking of the next customer. We don’t want ham steaks with our afternoon salad. I spoke with the manager about this today and she was very gracious and understanding. She gets it. Normal people do.

Jasmine in the bakery was extremely helpful with the cake I needed in a pinch. Thank you so much!