Dunkin' - Butler

I love my Dunkin' but I'm still upset a year later that they don't have hazelnut swirl anymore for my frozen coffee and I can no longer order my drink on the app therefore I NEVER get Dunkin rewards. And I go there 4 days a week.

I went to place my order on Thursday morning, but the door was locked when I arrived. They’re supposed to open at 6 AM, but it was already 6:30 AM. Aside from that, it's a great place!

Absolutely terrible experience! I stopped by for coffee and ended up with thousands of dollars in damages. The employee tried to hand me four large coffees using a flimsy cup holder at the drive-thru, which resulted in coffee and whipped cream spilling all over the inside of my car. It ruined my interior, $500 worth of brand new clothes, my $1,100 iPhone, and my $500 key fob, among other things. To make matters worse, they acted like remaking my drinks was a huge inconvenience and ended up overcharging me as well. I will never return.

It was pleasant for my first visit to a Dunkin' store, but I'm more of a Tim Hortons fan.

Everyone is nice and professional and they answer any questions you might have about anything on the menu.