Arundel House Cambridge

The staff were friendly but this hotel is extremely overpriced for what it is. We had no idea we'd have to pay £18 just to park our car overnight in the car park... this was so disappointing as we're customers at the hotel and had paid to stay the night yet we're penalised because we booked our hotel stay through a third party rather than directly. The breakfast was disappointing and you have to pay an extra £12 if you want a full English. We wouldn't stay here again sadly.

Bad experience, the pictures on the website do not represent the rooms.

The hotel is well located but feels dated and tired. I could hear noise from the corridor while trying to sleep, which woke me when others returned to their rooms. The rooms and bathrooms were ok, but in need of an update. There are limited plugs in the bedroom by the bed to charge devices. Breakfast is continental toast, cereal, croissants, ham cheese, but they charge £12 extra for cooked, so saying breAkfast is included feels a bit disingenuous. Parking is also £18 extra if you book through a booking site rather than direct, this also felt a bit sneaky. The staff weren't overly friendly. This was fine for a night, but will probably look elsewhere next time.

On arrival I was greeted by a very impatient rude and abrupt young Asian woman that seemed to be in too much of a rush to check me in, at first she couldn’t find my name on her piece of paper which annoyed her, then alas she found me! I was there all the time. Secondly I was told the free parking was not free and I had to pay £54 for the three days because I had booked through Trivago. The hotel and room deco is very 80s but I actually didnt mind that! The room was warm, beds were made and bins emptied everyday so can’t fault that although the tv signal dropped off a few times. I would give it a 5 out of 10! The welcome was what let it down.

Nice location, close to the river cam and Cambridge City center..decor bit dated but still clean and comfortable, breakfast very nice with good selection...