Képek
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Visszajelzés
Írjon visszajelzéstThe ice cream was good but the service was not, especially for it being our first time there. One of two families in the place on a Saturday afternoon and the woman behind the counter was snarky, short in her responses, and rude. There was a table in themiddle of the room to create a flow for the line (clearly not set up for people to eat on) and I perched my 9-month old son init temporarily to adjust his clothing and she hollered rudely across the room to tell me to get my son off the table. Couldhave been said much nicer. Then, when my husband got up to the front to order, he told her what she wanted and the woman askedwhat kind of cone he wanted. He ask what kind of cones they had and she said again, what kind of cone, sir? So he asked againwhat the options were and her response was to rudely flit her eyes to the left. There was an assortment of cones on top of oneof the ice cream cases that clearly neither one of us had noticed. He picked one, she gave us our ice cream, and we left.Needless to say, we will not be going back based on the way she treated us. My family is in the restaurant business and that isnot how I would want any employee to treat customers.
Wellll I honestly don?t have a clue of how the ice cream is here because when I walked in and saw the floor was filthy and a huge cockroach on the wall, it made me wonder about the cleanliness and whether or not my ice cream would come from a clean areaor if there would be a bug in it. It did smell good in there though. It smelled real homemade.
Great Ice Cream, but don 't ask for a shake/malt!!!So I went here the other weekend and there were three people working (2 experienced employees and a new trainee). I ordered two pints of ice cream and a large malt. While the man serving me was preparing the pints, the other server offered to make my malt and show the new trainee how to make a shake and he agreed.The second server making the malt asked my original server how much the scale needed to read for the proper amount of ice cream in a shake. He told her 13 for a small and 18-20 for a large. She measures it and it comes out to 15. She tells the trainee that she is going to make the shake anyways because she already put three scoops in. Sure enough, she ended up not having enough to fill the cup so tells the trainee (who has been watching her the entire time) to just fill the rest of the cup up with whip cream and that the customer won 't notice the difference anyways...All of this happened right in front of me. Did she think that the glass ice cream fridge magically made it so I couldn 't hear her or something? Sure enough, it was a cup that was like a 4th or 5th filled with whip cream. The worst part is that it was a bad server teaching a new trainee to be bad at their job.The original guy did a great job with my pints though so I gave it 3 stars.
My family was verbally accosted by a customer in front of us, and witnessed by the three people working. Said customer was offended when a worker asked if our party was ready to order and then started dropping F bombs and then … wait for it…. said that our family was the “best form of birth control”. The workers did nothing and served this woman anyway. Employees shouldn’t have allowed this kind of behavior, and at the very least … should have told the woman to leave.
Amazing ice cream, friendly staff, cozy environment. A hole in the wall, mom and pop shop who's product is made just a few miles away. The waffle cones and cookies are also made in house. (Waffle cones are amazing! I had the bee's knees and French toast on a waffle cone... spectacular combo! I would have gave them 5 stars if it weren't for the lack of disclosure upon trying the Irish coffee ice cream, it contained and tasted strongly of alcohol. I'm a recovering alcoholic and would have been nice to know that it was mor virgin ice cream.