Buffalo Wild Wings Carson

Admittedly, I was not going to dine in based on the most recent reviews in regards to wait time and staff but my gut deemed today’s visit necessary. A little info to start. 2pm on a Wednesday for one person and the restaurant was approximately 15% full. I was seated almost immediately and could not have been happier as I was on my lunch break. I ordered the 10pc bone-in meal with fries and veggies. Half spicy garlic and half desert heat, thank me later. My order arrived in just a little under 10 minutes and everything was great. The wings and fries were cooked perfectly and the veggies weren’t bruised or visibly aging. Luis and the rest of the staff were very attentive and in no way rude or condescending. In the end, going against my better judgement paid off. I advise you do the same and grab some wings!

I wish I could give less than 1 star, this restaurant is terrible. It is dirty, the service is awful, and the manager on the floor on 1/24/20 was totally disrespectful. My party of 20 was told several times that we had no reservations, even though I called the day before to confirm. I made the reservation inside because we had small children and it was too cold, but to my surprise, we were sat outside. Our reservation was for 6pm, but we could not sit until 7pm. My guests arrived at 6pm and we began to order at 7pm. The waitress, with a head wrap and scratching her head, told us she could only do 3 checks for a maximum of 20 people. She took the wrong orders and brought water and drinks at 7:45pm. She spilled water all over our table and setting, and even on my guests. She and another waiter put their fingers inside our cups without gloves because they had two trays. The food took another 45 minutes and we had to go order beer at the bar because it never came. When I asked the manager to clean up the spilled water for safety reasons, he did not do it and was actually drinking. He never came out to check on the party. The waiters who brought our food were coughing all over our plates. I went to look for the manager five times, but was told he was busy. When we asked for the cake that we brought in, we found it outside the fridge being pushed by an employee. The bill came out to over $600 and guess how much the tips were for such a horrible experience. The waitress was suddenly nice when it came time for the bill. I will never come back here again. I hope no one gets sick from the cold weather or the coughing in our food. Sickening.

This was the worst dining experience I've ever had. We went for a reservation to celebrate a graduation, only to discover that their system wasn't working. It took three hours to get our food and an hour to receive our drinks. Daisha, Janae, and Monae are the worst management and marketing team I've ever encountered.

The waitress was friendly, although I didn't catch her name. The food was terrible - it arrived cold on two separate occasions. The restaurant wasn't even busy, so I don't understand why our order took so long. The wait for our drinks and meals was unacceptable. The waitress even acknowledged the delay by pointing out that our food still hadn't arrived.

Worst experience. Just to find out that your system does not work. They needed three hours to give us our food. An hour to give us our drinks. Daisha and Janae and Monae are the worst management/marketing team ever.