Subway - Castle Hayne

They made my daughter's sandwich completely wrong and refused to fix it. They also overcharged her. It was $13 for a spinach and jalapeño (no meat or cheese) sandwich and a drink. The sandwich was not supposed to have spinach. However, she did want cheese, mayo, and olives, none of which were on it. The woman refused to fix it, and my daughter was too scared to refuse to pay for it.

Bread on both sandwiches was old and hard. Take out ?

I had the best customer service this morning. The young man that helped me was so nice and went above and beyond. This is how customer service should be done! I wish I would have gotten his name. Give this man a raise!

This store is run only by children there's not a single adult that checks on anything if there is they're just as bad. Run out of meatballs bread and other basics by 5 every single day. They usually have one poor boy working by himself I know because I've seen it multiple times in person. It's poorly managed and the workers are poorly trained to resolve issues. But hey it looks nice.

I go here enough and I think they know my here by now. ? thanks for the subs and wraps and protein bowls my friends.