Loard's Ice Cream - Castro Valley

I will never return to this Loard's ice cream shop. The portions are the smallest I've ever encountered at any Loard's I've visited throughout the Bay Area. I ordered a sundae and was disappointed to find just a tiny dollop of whipped cream and not much fudge at all, with only a sprinkle of nuts. Seriously, why be so stingy? The server also seemed unhappy to be there. When I asked for something extra, she told me it was too late, as if she didn’t want to help at all.

Both the tropical sundae and the mocha treat were delicious!

I arrived at 8:32 PM and wanted to order a banana split, but the young lady informed me that after 8:30 PM they only serve scoops of ice cream and not any specialty items, even though they close at 9 PM. It seems like they start cleaning up when they close? That doesn't make much sense to me! Anyway, I ended up getting some Ben & Jerry's from Safeway and was very satisfied. I’ll be taking my business elsewhere in the future.

Love it here. It's our first time, and the ice cream is so Delicious. Thank you, Loard's ice cream for this delicious experience. And the staff is wonderful, too. ????

Beautiful place, it looks fun and nostalgic. Came in for a couple shakes, asked for the eat in stainless old fashion cups, at 20$ for 2 shakes I 'd expect that. I got some watery shake inside a paper cup served by the rudest old prude asian lady that absolutely hates her job and won 't smile or listen to an instruction. I feel sorry for the owner of this nice place! What a letdown, first 1-star review. You gotta be really bad to get a 1 star from me.