4 Queens Dairy Cream - Cedar Falls

Stopped at the Cedar Falls store today (8/22/23) after an appt. for a cone. Looked over the menu and stood at the counter for over 10 minutes. There were 4-5 workers that all seemed busy. But no one acknowledged I was even there. I waited a little longer and left. I thought one of them would have at least said “ we’ll be with you as soon as we can”. Was not impressed. Not all the blame should be on the crew. Management should be doing a better job of training and then making sure things are going correctly.

First visit here and my son and I had a great experience. At first I thought the prices were a little high, then I realized a small here is like a meduim at other places. I had a pineapple malt and he had a root beer float. I order pineapple malts nearly everywhere I go and this was one of the best I ever had! I feel like most places give shake even when you order a malt. This one definitely had malt and was delicious!! Can't wait to return!

Love this establishments ice cream; however, service here is horrible. Their staff is so rude. They never smile, never greet you nicely, and always make you feel like a burden for ordering. When I go to 4 queens I can always count on their staff being rude. On the weekends it’s always fairly busy therefore the line is always long. That being said we got there 20 minutes before closing and went to order in the lobby, but the door was locked already. Went to the drive through and waited 15-20 minutes in the drive through line just to be turned away. If a businesses hours are till 10PM then make them till 10PM. If you want to close your lobby early make an announcement for that or at least get through the line of people that have been waiting. I get that it’s 10PM, but serve your customers.

Banana Snowstorm the BEST!!! Great service!!! Love keeps here every time I visit Cedar Falls!

Four Queens is the Best ice cream in Iowa. Love all the different flavors. Quick, .. polite and friendly service too.