Hug-hes Cafe - Centerville

I had the misfortune of dining at this establishment recently, and it was an experience I'll be eager to forget. Upon arrival, we checked in with the hostess at 7:30 pm for a party of three. Despite our timely check-in, we were told there would be a 15-minute wait, which we accepted. Meanwhile, another couple who arrived before us, seemingly distracted by their phones, requested a table after us. During my brief trip to the bathroom, I noticed a disturbing sight: numerous tables cluttered with used plates and cups, and the restaurant's dining area was far from full—only a third of the tables were occupied. When I returned, the couple who had arrived after us was already being seated. I attempted to address the issue with the hostess, but she was busy chatting with a friend in front of the podium. After waiting for her to finish, I inquired about the seating discrepancy, only to be met with a rude and dismissive attitude. The hostess, a larger woman with an unpleasant demeanor, insisted that the other guests had checked in before us, despite the clear discrepancy in timing. Her continued rudeness ultimately prompted us to leave. The behavior of the front house staff was entirely unacceptable and reflects poorly on the restaurant's commitment to customer service. The disorganization and lack of professionalism exhibited here are reasons enough to avoid this place.

The food was really good, done right, not over seasoned or over-sauced. Fast service, great customer service, the atmosphere was ok we had a large loud group just down from us and it made it hard to hear the other person I was with. Otherwise it was great, will definitely go back.

Really nice lunch place with interesting design. I think it still might be under some construction but we were seated quickly. The bread is delicious and the service was good. My only suggestions was the back of the booth is shared by the table in front and behind. You could feel everytime the person behind you moved back and it felt like you were on an amusement ride. The salads were good but the plating leaves no room to combine the ingredients with the dressing so some of it ends up falling off the plate. The shrimp salad also lacked seasoning and acid. Just a few tweaks and this would receive 5 stars.

Clean, tasty food and they have gluten free. Dietary restrictions: Glutenfree

A lot of variety on the menu and everything tastes great!