Grill Courtepaille - Chalon-sur-Saône

Tired Sunday evening visit found staff friendly with quick and efficient service and good food. It really fitted the bill for what we needed. Food was well cooked and served quickly. Hopeful will revisit when come to the city again.

This restaurant is very handy if you are staying at the Ibis Hotel. It is extremely busy which a few times left us waiting for too long. However, when the food arrived it was of good quality and tasty. We did have an error with the bill but the cashier readily rectified it. There are good restaurants in the town but if your looking for convenience whilst you are on your travels then this hits the spot! NB The Ibis hotel gave us a voucher which allows a reduction on our meal so worth using.

This restaurant is on a complex of Novotel and Ibis hotels so basically a captive clientele as none of them have restaurants in their buildings. It is frenetically busy and we found that we had to ask 3 or 4 times for our drinks to be replenished. Ok not the end of the world but as we were on an extended stay on the second visit it got to be a slight irritation. Then we found 3 flies in the lettuce and pointed it out to the waiter. He muttered something and then managed to knock my bottle of cider over the table and my other half. No replacement was offered. At he end of the meal I spoke quietly to a waitress to tell her what had occurred and asked if she would consider a reduction in the bill, which one would normally expect. I was told in no uncertain terms that there was no reduction so we paid up and left. The restaurant behind a hotel just down the road had our custom for the remainder of our stay. It would seem that Court Paille consider that they have no duty of care to their customers as they are mostly transient and not likely to ever go there again

It is clear that for me I don't come to short straw thinking about eating well, but good when it is the only restaurant open on Sunday evening., good reception, after checking the covid safe ticket, we take a table on the terrace, in entry tray of charcuterie good ............, in burger dish and fries .en vin a pepit in red quota of the rhône village in bottle of euros

We stopped a noon a week for a holiday. It was exactly what it took: little waiting, some tasty dishes and a very good service. a counsellor