Chick-fil-a - Charlotte

Food was good Service good, clean. The value is poor. Chick has really changed. $15 for a salad and drink.

Love Chick-fil-A Chick-fil-A is always great people are really nice. But I don't know what y'all are doing to the breading to the chicken but it needs to go back to whatever it originally was. Iv noticed this at a few Chick-fil-As and will start posting when I notice. Spicy chicken sandwich

Update Service has improved with the staff seemingly stable now. Orders are correct. My 2x a week visit has been great with friendly faces and great service. It took some time, but this place has gotten back to the amazing customer experience Chick-fil-A is known for. 2020-2 star review: I come here quite often. This last time I ordered the grilled deluxe with no cheese or tomato add bacon. I received a fried deluxe with cheese and tomato no bacon. My salad was supposed to have grilled chicken instead fried was received. The nugget meal was fine. We didn't eat right away and I didn't feel like taking the hassle to drive back and exchange the food. I called but the line rang a few times and it seems like someone purposely hung up on me. I don't know what happened I'm hoping this was just a one time occurrence. Lucky for me I could take the chicken out of my salad and the hubby ate the fried food.

Food is always good. The prices are just crazy high right now. Probably will not be coming back till things get better.

12noon lunch break....in and out by 12:20.....NOW THAT'S SERVICE.