Fine Fettle Charlotte

Slow kitchen, but we were early on a Friday. Food was good. Too brightly lit. Music loud and obnoxious.

Rude, cold staff, obnoxious atmosphereStaff lacked basic social skills to let us know what was happening when we were waiting for brunch to start. We were treated coldly throughout. “Background” music was so loud had a hard time hearing each other. Food was ok but overpricedFor diamond members, avoid this Hilton, credits to use at this place are not worth it

The Canopy hotel (which the restaurant is attached to) is beautiful and I had a really nice stay. Decided to grab brunch after checkout. There was no host at the entrance, but there were servers and waitresses walking around looking me dead in the face. I waited to be acknowledged for about 20 minutes before I left. Basic customer service is lacking.

Tried brunch on Sunday it is not worth it. The selection is very limited on the brunch menu and the portions are not reflective of the price.

Absolutely stunning restaurant and atmosphere. I just wanted to order a chicken Caesar salad for lunch and sit outside by myself. I was given the most amazing customer service. The salad was absolutely beautiful and tasty. Very classy and respectful place.