Popeyes Louisiana Kitchen - Charlotte

Employees will steal identity and try to buy with your card info. Yesterday there were and used my card I haven't used for a week. Today, two fraudulent purchases were tried. There is film on the drive thru window so you can't even see what it is? I suspect that something was fish with the time it was for the young woman on the trip thru (6/20/22 at appx. 18:00) took my card back. I won't return.

I'm updating from a 1 star to a 5 star. Their system was down today and they were super polite about it. Most of the time now staff will just turn you away and refuse to work. They were very helpful. Just keep serving up those blackened tenders, please and thank you!

I favor Popeyes over other chicken fast food spots. Theirs taste better. I decided to try the mac n cheese and was blown away at how good it tasted ! It was almost homestyle tasting and not boxed and processed like the competitors'. I was ready for seconds ! LOL... Now on the other hand, they seemed to cut corners with their red beans and rice. They fill up the container (not to the max either) mainly with rice (see the pics) so you don't get equal beans. I asked for more beans than rice. According to the staff, it's pre made with those portions. That, I'm not happy with as I'm not getting value for my money. Another thing is this location is ALWAYS out of something, even though it's nowhere near closing time. This time, they were out of rootbeer soda ! Who runs out of soda ? Ughhh ! Note I gave it 4 stars for the chicken, mac n cheese and fast service.

First of all, this is hands down our favorite fried chicken, and this is the closest store to us. That being said, they screw up our order half the time. Today they got our order right, which was 24 nuggets and 5 tenders. I like the tenders because you can order them spicy and they taste and crunch like the fried chicken. But they are too thin and the chicken is tough in the thin spots. Our nuggets only come mild, and I wish they had been cooked properly. They were under done the meat was cooked through but the crust was nothing like the tenders. Also way too many were stuck together leaving raw crust in between.

Popeyes has a very good chicken sandwich most of the time.They're just not consistent one day you go you may get a good one the next visit it may be totally different. I think it depends on who's working that day.