Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzést100% excellent. Megan our waitress was extremely pleasant and efficient (management potential most definitely). First class food, lovely ambiance, highly recommend. I am not a fan of service being put on the bill as I like to reward staff personally. I hope the said service charge reaches the staff. Will return as it is one of the nicest restaurants in the region.
Table booked for 7pm. Agreed to have a drink as the table wasn't quite ready. Got the drinks at 7.15pm from a bar that was stacked with glasses waiting to be washed. Given menus at 7.30 still in the bar sitting at a table that hadn't been cleaned). At 8pm we decided to leave having not finished our drinks. Offered to pay for our drinks 1 large red wine, 1 white wine and soda, 1 non alcoholic lager and 1/2 pint of lager). We were charged £15 and told that was an £8 discount. Clearly the drinks are expensive. There was no apology. Didn't get to sample the food which was a shame as last time we went it was delicious. In summary they were clearly overbooked and or understaffed. Management needs to look at yesterday evening and see what lessons can be learnt. We are frequent visitors to family and friends in the area and I don't think either us or our family/friends will be booking at Luciano's again.
Terrible management massively overbooked. Weren’t seated until nearly 45 mins after booking time and that’s only because we had insisted. Starters nearly 1.30 after booking and mains nearly 2 hours later. Managers sending in serving staff to apologise because they knew they were completely inadequate in terms of management of a restaurant. Toilets queues, smelly and barely any running water. Food was fine when arrived. Plenty of other better places. Never again.
Delicious pizza. However i would question the pricing policy on the beer. I paid £3.50 for half a pint of bitter. A pint of the same drink was £5.50.
The food was very nice and tasty. The problem is there’s not much for your money . I had a rack of lamb which is meant 3 pieces of lamb and the roast potatoes was 3 bits from one potatoe wish I had taken a picture of it. My partner she had chicken and fries which was ample for her and was very nice. I had some of her fries because I’m still wondering how they could of called it a main what I had and for price it was a bit pricey been better with a few more potatoes and maybe some veg.