The Horseshoe Inn - Cheshire East

Terrible experience! I booked a table for a birthday celebration. The bartender was unfriendly and lacked basic customer service skills. It took a long time to get a menu, and some of our food was missed off the order, resulting in two of our party members eating after everyone else had finished. We were not offered any compensation for the inconvenience. The waiter and waitress did their best in a poorly run restaurant. The food itself was decent, but overall it was a disappointing experience. I would not return to this restaurant.

I went this morning to try out the new breakfast menu. There were many delicious options to choose from, including a build-your-own breakfast for £10.50, where you could select 10 items. The staff at the Horseshoe are always friendly and the food is delicious. I highly recommend trying their breakfast, but the rest of the menu is also excellent. I always enjoy dining at the Horseshoe!

We recently visited The Horseshoe Inn for a family dinner. The staff greeted us warmly and showed us to our table. The appetizers and desserts were delicious, but the main course, which consisted of carvery roast beef, roast ham, and roast turkey, was just average. Each dish was accompanied by a generous portion of vegetables, including broccoli, green beans, parsnips, and potatoes, all topped with a Yorkshire pudding. However, there was an overwhelming amount of gravy that overshadowed the flavors of the meats and vegetables. The portions of meat were also quite small. It would have been better if the gravy had been served in a gravy boat for individual use. Overall, the experience was satisfactory, and the restaurant had good accessibility features for wheelchair users, clean toilets, and ample parking. We may return in the future, but we would likely skip the carvery option unless changes were made to how the gravy is served.

Amazing food and service from staff, very friendly and welcoming, would definitely recommend for families and couples wanting a nice meal out :

Upon arriving we waited 20 minutes and no drinks ordered placed, we had to find a waitress who then came and we ordered drinks and food at the same time. We then waited 60 minutes and asked how long our food was likely to be and we were told it was being plated up, a further 15 minutes and two plates were put on our table one of which we had put pepper on, only for the manager to rush out and remove our plates as they were for a different table! So again after 75 minutes we waited for the correct food to come out. Two roast beef dinners had 2 very thin see through pieces on and the chicken dinner had only one small piece and the stuffing was no more than a tea spoon. Our party had 2 children and my elderly mum who certainly don’t want to wait over 75 minutes for food, we were a table of only 7 so this wait was very poor. We had been here previously with a larger group and the waiting time was very poor then but thought we would give them the benefit of the doubt. More fool us. Needless to say we certainly won’t be going there again. Totally spoilt what should have been a lovely relaxing Mother’s Day meal. Again as in other reviews it’s the waitress who apologised and it is the owners place to do this not his staff, and the excuse of being busy is not good enough. They should only cater for as many tables as they can manage, which they obviously don’t.